FAQs

Yes

In store

Strictly no returns unless the item is not authentic.

Online purchase

Returns will not be accepted unless the item is not authentic or not as described. Please inspect the item and any issues must be reported within delivery. The item is deemed accepted by you thereafter. Returned items must be in the same condition in order to receive a refund. Refund will not be granted if there are signs or evidence to suggest that item has been used prior return.

We can be reached via WhatsApp

VISIT OUR SHOWROOM IN SINGAPORE

Address:1 PARK ROAD #01-90A PEOPLE'S PARK COMPLEX, SINGAPORE 059108   

Tue-Sun: 12AM-8PM
Mon/Public Holiday: Closed
Phone: +65 98381666

Our price is fixed and price quoted is the lowest that the consignor will accept.

We can reserve a bag for you for 7 days with a 20% deposit (of the bag price). The remaining 80% balance will need to be settled during this period before we are able to dispatch the bag to you. The deposit is non-refundable and cannot be transferred to another item.

Paynow
Bank Transfer
Cash
CarouPay
VISA/MasterCard (+3.5% fee)
AMEX (+4% fee)

You are welcome to pay in various currencies. Please contact us for a quote.

We only accept PayPal Family & Friends in USD$.

Most of our items are from our local clients or our partners. Before we list them on our platforms, all our bags are authenticated independently by both qualified authenticators with years of experience in the industry.

Unfortunately, not. We are unable to cancel the order and refund if you change your mind. Please be 100% sure about getting the item before you make a payment.

Unfortunately, there are times where we have to cancel your order. For example, if the item is no longer in stock or there is an error related to the condition, inclusions, or price. We will inform you as soon as possible to arrange a refund.

Certainty! Let us know your budget and requirements and we will let you know when we find a match.

YES.